**Last Updated: June 3, 2026**
Thank you for choosing RIVAN Ritual. To ensure the absolute freshness, potency, and active botanical integrity of our products, all orders are packed in small batches and dispatched directly from our specialized international hub.
1. Shipping Methods & Delivery Times
We exclusively utilize premium **Global Air Express Shipping** (via top-tier partners such as DHL, FedEx, or specialized air express services) to deliver your order rapidly and safely.
* **Destinations:** Currently, we ship across North America (United States and Canada), Australia, and select regions globally.
* **Processing Time:** 1 - 2 business days.
* **Transit Time:** 7 - 15business days from dispatch.
* **Total Delivery Window:** Most customers receive their ritual within **7 - 10 business days** from the time the order is placed.
2. Shipping Rates
* **Complimentary Premium Shipping:** We offer **Free Global Air Express Shipping** on all orders over $49.99 (such as our 30-Pack Daily Set, Family Packs, or Luxury Gift Boxes).
3. Duties, Customs, and Taxes (DDP Commitment)
For all shipments heading to the United States and Canada, we operate on a **DDP (Delivered Duty Paid)** basis wherever possible for standard retail amounts. All import duties, customs clearance fees, and local sales taxes are handled and pre-paid by RIVAN. You will not face hidden fees or custom handling bills upon your delivery.
4. Tracking Your Ritual
Once your package is handed over to the premium air carrier, you will receive an automated shipping confirmation email containing a **Live Tracking Number** and a direct link. You can track your package’s journey end-to-end. Please allow up to 24 hours for the carrier system to update the initial tracking data.
5. Incorrect Address Adjustments
Please double-check your shipping address during checkout. RIVAN is not responsible for shipments that are misdelivered or returned to our hub due to an incorrect or incomplete address provided by the customer. If you spot a mistake, email us at **support@rivanritual.com** within 12 hours of placing your order.